What can I do if the headset's dual camera won't turn on?
If you are using Windows® 10, disable the power saver settings.
- From your computer, open the Device Manager.
- Under Universal Serial Bus controllers, find and right-click Generic SuperSpeed USB Hub RI, and then select Properties.
- To make sure that this is the VIVE Pro device, click the Details tab, and then confirm that the VID/PID value contains the string 0BB4/030E.
- Click the Power Management tab, and then de-select Allow the computer to turn off this device to save power option.