What should I do if my controller won't turn on?
Note:
The hardware may be purchased separately from the
Accessories tab on
www.vive.com/product/.
Try these troubleshooting suggestions:
- Press and hold the System button for at least 5 seconds and see if the controller turns on.
- Charge the controller using the other cable and adapter, and plug the adapter to a different power outlet.
- On the SteamVR dashboard, check if the controllers are detected. If controllers are detected but the LED light is off, it may indicate an issue with the LED.
- Check if you have a firmware update that failed. To recover from this error, see My controller won't turn on after I accidentally unplugged it during firmware update. What should I do?.