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Getting started
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Basics
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Getting the most out of your glasses
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VIVE Connect app
- About VIVE Connect app
- Pairing and unpairing your glasses
- Connecting and disconnecting your glasses
- Setting the AI button behavior
- VIVE AI screen
- Personalizing VIVE AI
- Managing memos
- Managing VIVE AI query results
- Managing media
- Cloud backup and restore
- Setting an auto turn off timer
- Locating your glasses
- Updating the VIVE Eagle firmware through VIVE Connect
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Solutions and FAQs
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General
- Can I use VIVE Eagle without VIVE Connect?
- Can I use VIVE Eagle while charging?
- Can I use a power bank to charge the VIVE Eagle?
- Can I use VIVE Eagle on a plane?
- Can I use VIVE Eagle in another country?
- Can I use VIVE Eagle while driving or cycling?
- Can VIVE Eagle access my phone contacts?
- How do I forget VIVE Eagle from my phone?
- What should I do if I see the message "Clear existing pairing data"?
- I'm planning to change the phone I use with VIVE Eagle, what should I do?
- What should I do if I can't answer incoming calls from the LINE app?
- What should I do if the status LED stays at pulsing white and won't change to flashing white?
- What should I do if the glasses won't turn on even after charging them for a while? The status LED is also pulsing red.
- While setting up the glasses, a "Go to phone's Bluetooth settings" message keeps appearing but I don't see my VIVE Eagle in the list, what should I do?
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VIVE AI
- How can I make VIVE AI do what I ask?
- What should I do when VIVE AI responds with "Something went wrong, please try again" or "Sorry, can't connect to the server, please try again"?
- How can I get VIVE AI to play music on my Android phone?
- I'm a Samsung phone user. How can I get VIVE AI to work with a different phone assistant?
- Why doesn't VIVE AI tell me the weather conditions when I ask?
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Media
- Can I set the resolution and orientation of my photos and videos?
- What happens when I run out of storage or battery while recording?
- What is the maximum length of videos that I can record with the VIVE Eagle?
- Where is my media saved?
- Does VIVE Eagle retain my media when I disconnect or unpair it from my phone?
- How can I turn off the camera when I'm not using it?
- I've already turned up the volume but it's still too low, what should I do?
- What should I do if I can't play music on VIVE Eagle?
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Maintenance
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Appendix
VIVE Eagle features
VIVE Eagle are built for adventurers, blending AI-powered features with sleek design. With open-ear audio for awareness and all-day comfort,
VIVE Eagle is the ultimate companion for explorers who want to stay connected, secure, and stylish.
Stylish, lightweight design
Lightweight, stylish smart glasses you can wear all day.
Learn where everything is by going to
About
VIVE Eagle.
Enhanced audio with virtual bass and anti-leakage speakers
Deep bass and private audio, redefined for smart glasses.
- Check Using the touchpad to learn how to control media playback with the touchpad.
- Use your voice to control media playback with these commands. See Recommended voice commands.
Hands-free photos and videos
Effortlessly capture moments from your unique perspective.
- Check out Taking photos and Recording videos to learn how to snap pictures and record videos.
- Learn how to back up the photos and videos you've captured on VIVE Eagle by going to Importing media from your glasses.
Snap translation (Visual Language Assistance)
Translate text by simply looking at it. VIVE Eagle can translate multiple languages including French, Japanese, and German. For a complete list of supported languages, check the VIVE Connect app.
AI memory recall
Never forget life’s little details again.
- Learn how to ask AI to recall memos by going to Using voice commands.
- Check out Manually adding a memo to find out how to manually add memos to Memory.
Integrated smart assistant support
VIVE Eagle uses both LLM and your phone's assistant to help you with daily tasks.
Magnetic charging for all-day use
Charge effortlessly and keep going all day.
Go to
Charging the glasses to learn how to charge
VIVE Eagle.
Privacy and security compliance
With military-grade encryption, your data is safe and secured on both VIVE Eagle and VIVE Connect app. You have full control over your data and your identity cannot be accessed or traced by third-party AI providers.
AI button: Instant Access to Smart, Visual Assistance
Your on-demand smart assistant, just one button away.
Go to
Setting the AI button behavior to learn how to customize it.
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