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Getting started
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Basics
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Getting the most out of your glasses
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VIVE Connect app
- About VIVE Connect app
- Pairing and unpairing your glasses
- Connecting and disconnecting your glasses
- Setting the AI button behavior
- VIVE AI screen
- Personalizing VIVE AI
- Managing memos
- Managing VIVE AI query results
- Managing media
- Cloud backup and restore
- Setting an auto turn off timer
- Locating your glasses
- Updating the VIVE Eagle firmware through VIVE Connect
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Solutions and FAQs
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General
- Can I use VIVE Eagle without VIVE Connect?
- Can I use VIVE Eagle while charging?
- Can I use a power bank to charge the VIVE Eagle?
- Can I use VIVE Eagle on a plane?
- Can I use VIVE Eagle in another country?
- Can I use VIVE Eagle while driving or cycling?
- Can VIVE Eagle access my phone contacts?
- How do I forget VIVE Eagle from my phone?
- What should I do if I see the message "Clear existing pairing data"?
- What should I do if I can't play music on VIVE Eagle?
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VIVE AI
- How can I make VIVE AI do what I ask?
- I'm a Samsung phone user. How can I get VIVE AI to work with a different phone assistant?
- What should I do when VIVE AI responds with "Something went wrong, please try again" or "Sorry, can't connect to the server, please try again"?
- How can I get VIVE AI to play music on my Android phone?
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Lenses and eye safety
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Media recording
- Can I set the resolution and orientation of my photos and videos?
- What happens when I run out of storage or battery while recording?
- What is the maximum length of videos that I can record with the VIVE Eagle?
- Where is my media saved?
- Does VIVE Eagle retain my media when I disconnect or unpair it from my phone?
- How can I turn off the camera when I'm not using it?
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Appendix
What should I do if I see the message "Clear existing pairing data"?
If you see "Clear existing pairing data" while setting up your glasses, do the following:
- If you're wearing the glasses, take them off.
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Press the capture button on the right temple
five times in quick succession.
The status LED will briefly flash alternating white and pink, change to pulsing white, and then flash white rapidly.
Note:
- The status LED will take around 30 seconds to change from flashing alternating white and pink to flashing white. While this is happening, please don't press any buttons on the glasses.
- If the status LED is not flashing white, try pressing the capture button five times within three seconds.
- Open the Bluetooth settings menu on your phone.
- Find VIVE Eagle on the list of paired devices and then forget the device.
- Close the VIVE Connect app and relaunch it.
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Set up your glasses. See
Setting up your glasses for the first time.
Note: Please make sure the status LED on the glasses is flashing white before setting up the glasses.
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