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Overview
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Getting started
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Windows
- Preparing your computer
- Preparing your headset for streaming
- Connecting your headset to your computer using a cable
- Attaching a USB Type-C cable to VIVE XR Elite
- Connecting VIVE Focus Vision to your computer using the VIVE Wired Streaming Kit
- Connecting your headset to your computer to stream wirelessly
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Using VIVE Streaming
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VIVE Streaming FAQs
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General (VIVE Streaming)
- VIVE Streaming doesn't want to launch on my computer. What can I do?
- I've started streaming but I don't see anything in the headset except for a loading animation. What should I do?
- VIVE Streaming can't update successfully. What should I do?
- How do I make VIVE Streaming communicate through Windows Defender Firewall?
- How do I resume playing a PC VR title?
- What should I do if I have trouble running OpenXR titles?
- Why doesn't the PC VR title launch after selecting it in the Library?
- What should I do if controllers don't work properly when streaming apps?
- Are hand tracking and VIVE Wrist Tracker supported by VIVE Streaming?
- What should I do if I can't successfully scan the QR code when setting up wireless streaming?
- How do I set up full-body tracking in VRChat?
- What facial expressions does VIVE Streaming support?
- What should I do if eye and facial tracking are not working properly?
- How do I copy screenshots and screen recordings to my computer?
- What should I do if the scene is too high or low and is not centered to the correct location?
- Can I play MR apps while using a DisplayPort connection?
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Performance
- How do I improve VIVE Streaming performance?
- I'm experiencing some content jittering when streaming, what can I do?
- The content seems to be stuttering a lot and the streaming experience is not what I was expecting. What can I do?
- How do I adjust graphics and performance settings for VIVE Streaming?
- Why am I experiencing stuttering in my PC VR streaming session while using VIVE Ultimate Tracker?
- Why doesn't my streaming session start right away and I see a "Preparing VIVE Ultimate Trackers" message every time?
- What should I do if I see a small area in VR flashing white while playing games?
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Connections
- After starting my streaming session on my headset, I see a green screen. What should I do?
- How do I see what someone is seeing in the headset?
- My computer doesn't recognize the headset and the USB icon on VIVE Hub is gray. What can I do?
- How do I show others what's inside the headset while doing wireless streaming?
- I can't get wireless streaming to work, what can I do?
- Are there any differences between the VIVE Streaming Cable and the VIVE Wired Streaming Cable in the VIVE Wired Streaming Kit?
- My computer only has a USB Type-C port, can I still use the VIVE Wired Streaming Kit?
- Why is it still USB streaming even when I've connected VIVE Focus Vision to a DisplayPort port on my computer?
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Audio
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Using VIVE Desk
- About VIVE Desk
- Setting up VIVE Desk
- Starting a VIVE Desk session
- VIVE Desk toolbar
- Moving the toolbar
- Changing the display screen mode
- Resizing the display screen
- Repositioning the display screen
- Creating a custom multi-screen display layout
- Managing floating screens
- Turning on assistive passthrough
- Setting mouse cursor behavior
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VIVE Desk FAQs
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General (VIVE Desk)
- What VR headsets support VIVE Desk?
- Can I add or remove screens?
- Why is Single the only display screen mode I can select?
- Where did the minimized screen go?
- Why is there a solid white square in the upper-left of the screen?
- Why did the screen suddenly move to another position?
- What should I do if I'm having difficulties using Excel with the mouse?
- What should I do if I don't see the pointer in VR?
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Windows (VIVE Desk)
- Why is the audio coming out from the headset and not my Bluetooth headphones?
- What should I do when a "time out" message appears?
- What should I do when VIVE Desk is not connecting?
- Why does my PC screen go to sleep when I use VIVE Desk?
- Why don't text and apps look bigger even if "Enlarge text and apps" in settings is selected?
- Why is my external monitor not showing anything after exiting VIVE Desk?
- Why does my PC screen keep flashing when starting VIVE Desk?
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VIVE Ultimate Tracker
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Appendix
How do I improve VIVE Streaming performance?
VIVE Streaming performance is affected by your computer's system settings whether you're using a USB or wireless connection to stream.
General
Check the tips below to help improve the performance of VIVE Streaming.
- If your computer is using an NVIDIA graphics card, open the NVIDIA Control Panel. Under 3D Settings, click Manage 3D settings. In the Global Settings tab, look for Power management mode, and then set it to Prefer maximum performance.
- If you're experiencing frame drops, check if you're going beyond your play area's boundary. If you're constantly hitting your play area's boundary, reset your play area's boundary.
Streaming using a laptop
Try these tips if you're using VIVE Streaming on a laptop.
- Make sure the laptop is plugged in to a power source.
- If your laptop is using an
NVIDIA graphics card, open the
NVIDIA Control Panel. Under
3D Settings, click
Manage 3D settings. In the
Global Settings tab, look for
Preferred graphics processor, and then set it to
High-performance NVIDIA processor.
Note: You don't need to set Preferred graphics processor if your laptop only has a dGPU.
- Try to keep the laptop cool. If the laptop gets too hot, it affects the performance of VIVE Streaming.
VIVE Hub
Try these options in the VIVE Hub.
- The render resolution might be too high for your computer's GPU. Go to Settings > VIVE Streaming. On the Graphics tab, set Streaming graphics preferences to Performance.
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If you're doing a wireless streaming session, the streaming bitrate may be too high for your network's bandwidth. Lower the bitrate in the VIVE Hub. You can also enable Dynamic bitrate under Streaming bitrate on the Performance tab in Settings > VIVE Streaming. Dynamic bitrate automatically adjusts the streaming bitrate based on your network’s bandwidth and the bitrate set in the VIVE Hub to give you the best wireless streaming experience.
Note:You can also change these settings directly in VR by pressing the Menu button on the left controller twice.
This feature is only available when using VIVE Hub 1.2.1 or later and VIVE Streaming 1.0.17.11 or later. To check which versions you're using, open VIVE Hub and go to Settings > About.
- If you're doing a wireless streaming session, go to Settings > VIVE Streaming, and then go to the Performance tab. Under Transmission, turn on TCP mode.
Wireless streaming session
To optimize the performance of VIVE Streaming while doing a wireless streaming session, try these:
- Connect your computer directly to your Wi-Fi router using an ethernet cable.
- Have the headset and Wi-Fi router in the same room and try to have a clear line of sight between the headset and Wi-Fi router.
- Dedicate one wireless router to one headset. If you have several headsets using the same wireless router while using VIVE Streaming, reduce the number of headsets connected to the wireless router.
- If you're using the same wireless router for VIVE Streaming and video streaming services, stop using the video streaming service first while doing a wireless streaming session.
- Try switching your Wi-Fi router to another channel with less overlap with other Wi-Fi access points. Overlap caused by adjacent access points will degrade Wi-Fi performance. There are free mobile Wi-Fi analyzer tools that you can download to check Wi-Fi signals in your location. Consult your router's user guide to learn how to change the Wi-Fi channel.
- If possible, don’t connect to a Wi-Fi mesh network.
- If possible, don't use a mobile hotspot as your Wi-Fi router.
- Screen casting affects wireless streaming performance so it's not recommended to do screen casting while doing a wireless streaming session. See How do I show others what's inside the headset while doing wireless streaming?.
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