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Solutions and FAQs
- VIVE Streaming doesn't want to launch on my computer. What can I do?
- I've started streaming but I don't see anything in the headset except for a loading animation. What should I do?
- My computer doesn't recognize the headset and the USB icon on VIVE Streaming Hub is gray. What can I do?
- I can't get wireless streaming to work, what can I do?
- How do I show others what's inside the headset while doing wireless streaming?
- After starting my streaming session on my headset, I see a green screen. What should I do?
- VIVE Streaming can't update successfully. What should I do?
- How do I make VIVE Streaming communicate through Windows Defender Firewall?
- How do I resume playing a PC VR title?
- What should I do if I have trouble running OpenXR titles?
- Why doesn't the PC VR title launch after selecting it in the Library?
- What do I do if controllers don't work properly when streaming apps?
- Are hand tracking and VIVE Wrist Tracker supported by VIVE Streaming?
- How do I improve VIVE Streaming performance?
- I'm experiencing some content jittering when streaming, what can I do?
- The content seems to be stuttering a lot and the streaming experience is not what I was expecting. What can I do?
- How do I adjust graphic preferences for VIVE Streaming?
- Why is the GPU utilization of my PC so high when not streaming?
- When I launch VIVE Streaming on the computer, I see an error that says "No VIVE Streaming driver found." What should I do?
- I'm seeing an error "No supported GPU found", what should I do?
- In SteamVR, I see an error "Wrong video card." What should I do?
- What do the error codes and messages mean? What can I do?
My computer doesn't recognize the headset and the USB icon on VIVE Streaming Hub is gray. What can I do?
If your computer doesn't recognize the headset, try these:
- Unplug, and then plug the USB cable again to the USB port.
- Try connecting the USB cable to a different USB port on your computer.
- If you've connected the USB cable to all the USB ports on your computer, and it still doesn't recognize the headset, try this:
- On your headset, go to Settings > Advanced.
- Turn on the USB compatibility mode On/Off switch.
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