Please Select Your Location
Australia
Österreich
België
Canada
Canada - Français
中国
Česká republika
Denmark
Deutschland
France
HongKong
Iceland
Italia
日本
Korea
Latvija
Lietuva
Lëtzebuerg
Malta
المملكة العربية السعودية (Arabic)
Nederland
New Zealand
Norge
Polska
Portugal
Russia
Saudi Arabia
Southeast Asia
España
Suisse
Suomi
Sverige
台灣
Ukraine
United Kingdom
United States
Select your country to buy
België
Česká republika
Denmark
Iceland
Italia
Latvija
Lietuva
Lëtzebuerg
Malta
Nederland
Norge
Polska
Portugal
España
Suisse
Suomi
Sverige

What should I do if I can't see my controllers in VR?

Once paired with the headset, your controllers will automatically be detected when they're on. If you don't see them in VR, try one of the following:
  • The controllers may be in sleep mode. Shaking them gently will wake them up.
  • If your controllers are off, turn them on by briefly pressing the VIVE button on the right controller and the Menu button on the left controller. The controller LEDs will turn blue while they are connecting, or green when they are connected.
  • If the controllers can't be detected after you installed a firmware update, press and hold the VIVE and Menu buttons to restart both controllers.
  • Make sure your controllers are charged. A flashing red LED indicates low power. If the controllers are low or don't respond, try charging them. See Charging the controllers for details.
  • If your controllers are on but still not being detected, you might need to pair them again. See Pairing controllers.
Submit
Thank you! Your feedback helps others to see the most helpful information.