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Getting started
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Basics
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Getting the most out of your glasses
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VIVE Connect app
- About VIVE Connect app
- Pairing and unpairing your glasses
- Connecting and disconnecting your glasses
- Setting the AI button behavior
- VIVE AI screen
- Personalizing VIVE AI
- Managing memos
- Managing VIVE AI query results
- Managing media
- Cloud backup and restore
- Setting an auto turn off timer
- Locating your glasses
- Updating the VIVE Eagle firmware through VIVE Connect
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Solutions and FAQs
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General
- Can I use VIVE Eagle without VIVE Connect?
- Can I use VIVE Eagle while charging?
- Can I use a power bank to charge the VIVE Eagle?
- Can I use VIVE Eagle on a plane?
- Can I use VIVE Eagle in another country?
- Can I use VIVE Eagle while driving or cycling?
- Can VIVE Eagle access my phone contacts?
- How do I forget VIVE Eagle from my phone?
- What should I do if I see the message "Clear existing pairing data"?
- What should I do if I can't play music on VIVE Eagle?
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VIVE AI
- How can I make VIVE AI do what I ask?
- I'm a Samsung phone user. How can I get VIVE AI to work with a different phone assistant?
- What should I do when VIVE AI responds with "Something went wrong, please try again" or "Sorry, can't connect to the server, please try again"?
- How can I get VIVE AI to play music on my Android phone?
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Lenses and eye safety
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Media recording
- Can I set the resolution and orientation of my photos and videos?
- What happens when I run out of storage or battery while recording?
- What is the maximum length of videos that I can record with the VIVE Eagle?
- Where is my media saved?
- Does VIVE Eagle retain my media when I disconnect or unpair it from my phone?
- How can I turn off the camera when I'm not using it?
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Appendix
Where is my media saved?
When you take photos or record videos with the
VIVE Eagle, they are automatically stored on your glasses until you are ready to import them to your phone through the
VIVE Connect app.
VIVE Eagle has 32 GB of internal storage. To ensure that VIVE Eagle always has enough space, we recommend importing all your media regularly.
By default, all imported photos and videos are securely saved to your VIVE Connect gallery. Uninstalling VIVE Connect or clearing its cache deletes your media. You can save a copy of these media files to your phone's photo library. For details, see Saving media to your phone and Setting the media import behavior.
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