How do I prepare the headset if I'm returning it for repair?
Before sending in the headset for repair, remove the following accessories and store them for safekeeping:

1 | Face cushion |
2 | Compartment cover |
3 | Standard strap with buckles |
4 | 3-in-1 cable |
5 | Audio cable |
Follow these steps to properly detach the accessories from the headset:
After removing the accessories, the headset you'll send for return should look like the following:

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