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What should I do if Phone mode crashes or doesn't work on my Xiaomi phone?

It may be because your phone doesn't allow the VIVE app to run in the background. Follow the steps below to grant the VIVE app permission to run in the background.
  1. On your phone, go to Settings.
  2. Under Apps, tap Manage apps > VIVE.
  3. Under Permissions, tap Other permissions.
  4. Under Settings, enable Start in background.
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