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Overview
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Getting started
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Windows
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Using VIVE Streaming
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VIVE Streaming FAQs
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General (VIVE Streaming)
- VIVE Streaming doesn't want to launch on my computer. What can I do?
- I've started streaming but I don't see anything in the headset except for a loading animation. What should I do?
- VIVE Streaming can't update successfully. What should I do?
- How do I make VIVE Streaming communicate through Windows Defender Firewall?
- How do I resume playing a PC VR title?
- What should I do if I have trouble running OpenXR titles?
- Why doesn't the PC VR title launch after selecting it in the Library?
- What should I do if controllers don't work properly when streaming apps?
- Are hand tracking and VIVE Wrist Tracker supported by VIVE Streaming?
- What should I do if I can't successfully scan the QR code when setting up wireless streaming?
- How do I set up full-body tracking in VRChat?
- What facial expressions does VIVE Streaming support?
- What should I do if eye and facial tracking are not working properly?
- How do I copy screenshots and screen recordings to my computer?
- What should I do if the scene is too high or low and is not centered to the correct location?
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Performance
- How do I improve VIVE Streaming performance?
- I'm experiencing some content jittering when streaming, what can I do?
- The content seems to be stuttering a lot and the streaming experience is not what I was expecting. What can I do?
- How do I adjust graphics and performance settings for VIVE Streaming?
- Why am I experiencing stuttering in my PC VR streaming session while using VIVE Ultimate Tracker?
- Why doesn't my streaming session start right away and I see a "Preparing VIVE Ultimate Trackers" message every time?
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Connections
- After starting my streaming session on my headset, I see a green screen. What should I do?
- How do I see what someone is seeing in the headset?
- My computer doesn't recognize the headset and the USB icon on VIVE Hub is gray. What can I do?
- How do I show others what's inside the headset while doing wireless streaming?
- I can't get wireless streaming to work, what can I do?
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Audio
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Using VIVE Desk
- About VIVE Desk
- Setting up VIVE Desk
- Starting a VIVE Desk session
- VIVE Desk toolbar
- Moving the toolbar
- Changing the display screen mode
- Resizing the display screen
- Repositioning the display screen
- Creating a custom multi-screen display layout
- Managing floating screens
- Turning on assistive passthrough
- Setting mouse cursor behavior
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VIVE Desk FAQs
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General (VIVE Desk)
- What VR headsets support VIVE Desk?
- Can I add or remove screens?
- Why is Single the only display screen mode I can select?
- Where did the minimized screen go?
- Why is there a solid white square in the upper-left of the screen?
- Why did the screen suddenly move to another position?
- What should I do if I'm having difficulties using Excel with the mouse?
- What should I do if I don't see the pointer in VR?
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Windows (VIVE Desk)
- Why is the audio coming out from the headset and not my Bluetooth headphones?
- What should I do when a "time out" message appears?
- What should I do when VIVE Desk is not connecting?
- Why does my PC screen go to sleep when I use VIVE Desk?
- Why don't text and apps look bigger even if "Enlarge text and apps" in settings is selected?
- Why is my external monitor not showing anything after exiting VIVE Desk?
- Why does my PC screen keep flashing when starting VIVE Desk?
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Appendix
VIVE Desk
| Error code | Issue | Steps to resolve issue |
|---|---|---|
| 2001 | Incorrect GPU setting | In a hybrid GPU system, the
VIVE Desk server's GPU setting needs to be the GPU where the laptop display is connected to.
|
| 2002 | GPU encoder error. The GPU encoder capabilities don't meet VIVE Desk requirements. | Go to Requirements to check if your computer's GPU meets the requirements to run VIVE Desk. |
| 2003 | Virtual monitor error |
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| 2101 | NVENC is not supported on GPU | Go to Requirements to check if your computer's GPU meets the requirements to run VIVE Desk. |
| 2102 | Unable to initialize the encoder | Update your graphics card's driver to the latest version. |
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