-
Getting started
-
Basics
-
Getting the most out of your glasses
-
VIVE Connect app
- About VIVE Connect app
- Pairing and unpairing your glasses
- Connecting and disconnecting your glasses
- Setting the AI button behavior
- VIVE AI screen
- Personalizing VIVE AI
- Managing memos
- Managing VIVE AI query results
- Managing media
- Cloud backup and restore
- Setting an auto turn off timer
- Locating your glasses
- Updating the VIVE Eagle firmware through VIVE Connect
-
Solutions and FAQs
-
General
- Can I use VIVE Eagle without VIVE Connect?
- Can I use VIVE Eagle while charging?
- Can I use a power bank to charge the VIVE Eagle?
- Can I use VIVE Eagle on a plane?
- Can I use VIVE Eagle in another country?
- Can I use VIVE Eagle while driving or cycling?
- Can VIVE Eagle access my phone contacts?
- How do I forget VIVE Eagle from my phone?
- What should I do if I see the message "Clear existing pairing data"?
- I'm planning to change the phone I use with VIVE Eagle, what should I do?
- What should I do if I can't answer incoming calls from the LINE app?
- What should I do if the status LED stays at pulsing white and won't change to flashing white?
- What should I do if the glasses won't turn on even after charging them for a while? The status LED is also pulsing red.
- My glasses are connected to VIVE Connect but I still can't update my glasses or import media, what should I do?
- While setting up the glasses, a "Go to phone's Bluetooth settings" message keeps appearing but I don't see my VIVE Eagle in the list, what should I do?
-
VIVE AI
-
Media
- Can I set the resolution and orientation of my photos and videos?
- What happens when I run out of storage or battery while recording?
- What is the maximum length of videos that I can record with the VIVE Eagle?
- Where is my media saved?
- Does VIVE Eagle retain my media when I disconnect or unpair it from my phone?
- How can I turn off the camera when I'm not using it?
- I've already turned up the volume but it's still too low, what should I do?
- What should I do if I can't play music on VIVE Eagle?
-
Maintenance
-
-
Appendix
Using voice commands
You can use your voice to wake up and interact with the VIVE AI assistant linked to your VIVE Eagle.
Use the following phrases after the wake word to ask VIVE AI to perform basic tasks. To learn how to set the wake word, see Setting the wake word.
| Task | Voice command |
|---|---|
| Take a photo. | Take a photo. |
| Record a video. | Record a video. |
| Save a memo. | Remember this. |
| Translate the text you're looking at. | Translate this. |
| Read out the text you're looking at. | Read this. |
| Learn more about the area you're looking at. | Describe the area. |
| Learn more about the subject you're looking at. | What is this? |
| Check reviews on the establishment you're looking at. | How is this place? |
Note:
- Make sure Assistant responses on lock screen or Allow Siri When Locked is turned on in your phone's Settings. See How can I make VIVE AI do what I ask? .
- You can ask VIVE AI to take a photo or video even if VIVE Eagle is disconnected from VIVE Connect. For other voice commands, make sure that your phone is connected to the internet and your VIVE Eagle is connected to VIVE Connect. For details, see Connecting your glasses.
- If VIVE AI detects that your subject contains sensitive or inappropriate content, it will notify you why it cannot process your request.
- For a more comprehensive list of voice commands, see Recommended voice commands.
- If you're having trouble with voice commands, or if VIVE Eagle doesn't seem to be responding to them properly, try restarting your phone and see if it solves the issue.
Tip: When asking
VIVE AI about a subject that you are looking at, make sure that the subject is within the camera's field of view, has ample lighting, and that its background is not busy.
Was this helpful?
Yes
No
Submit
Thank you! Your feedback helps others to see the most helpful information.