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The controller automatically turns off. What should I do?

Note:
The hardware may be purchased separately from the Accessories tab on www.vive.com/product/.
If you're experiencing problems with the controller, try these common solutions:
  1. Make sure that the controller is charged.
  2. Check that the status light on the controller shows as green, which means that it is paired with the headset.
  3. Plug the USB cable from the converter into another USB 3.0 port on the computer.
  4. Manually update the USB driver on your computer. You can also download and install official driver updates from the website of your motherboard or USB port manufacturer.
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Thank You!