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What can I do if the headset's dual camera won't turn on?

If you are using Windows® 10, disable the power saver settings.
  1. From your computer, open the Device Manager.
  2. Under Universal Serial Bus controllers, find and right-click Generic SuperSpeed USB Hub RI, and then select Properties.
  3. To make sure that this is the VIVE Pro 2 device, click the Details tab, and then confirm that the VID/PID value contains the string 0BB4/0343.
  4. Click the Power Management tab, and then de-select Allow the computer to turn off this device to save power option.
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