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Getting started
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Basics
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Getting the most out of your glasses
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VIVE Connect app
- About VIVE Connect app
- Pairing and unpairing your glasses
- Connecting and disconnecting your glasses
- Setting the AI button behavior
- VIVE AI screen
- Personalizing VIVE AI
- Managing translations
- Managing memos
- Managing voice recordings
- Managing VIVE AI chats
- Managing media
- Managing your VIVE AI subscription
- Adding a live streaming account
- Cloud backup and restore
- Managing app permissions
- Setting an auto turn off timer
- Locating your glasses
- Updating the VIVE Eagle firmware through VIVE Connect
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Solutions and FAQs
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General
- Can I use VIVE Eagle without VIVE Connect?
- Can I use VIVE Eagle while charging?
- Can I use a power bank to charge the VIVE Eagle?
- Can I use VIVE Eagle on a plane?
- Can I use VIVE Eagle in another country?
- Can I use VIVE Eagle while driving or cycling?
- Can VIVE Eagle access my phone contacts?
- How do I forget VIVE Eagle from my phone?
- What should I do if I see the message "Clear existing pairing data"?
- I'm planning to change the phone I use with VIVE Eagle, what should I do?
- What should I do if I can't answer incoming calls from the LINE app?
- What should I do if the white status LED stays fading in and out instead of rapidly blinking after turning on the glasses?
- What should I do if the glasses won't turn on even after charging them for a while? The status LED is also blinking pink.
- My glasses are connected to VIVE Connect but I still can't update my glasses or import media, what should I do?
- While setting up the glasses, a "Go to phone's Bluetooth settings" message keeps appearing but I don't see my VIVE Eagle in the list, what should I do?
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VIVE AI
- How can I make VIVE AI do what I ask?
- Why doesn't VIVE AI tell me the weather conditions when I ask?
- What should I do when VIVE AI responds with "Something went wrong, please try again" or "Sorry, can't connect to the server, please try again"?
- How can I get VIVE AI to play music on my Android phone?
- I'm a Samsung phone user. How can I get VIVE AI to work with a different phone assistant?
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Media
- Can I set the resolution and orientation of my photos and videos?
- What happens when I run out of storage or battery while recording?
- What is the maximum length of videos that I can record with the VIVE Eagle?
- Where is my media saved?
- Does VIVE Eagle retain my media when I disconnect or unpair it from my phone?
- How can I turn off the camera when I'm not using it?
- I've already turned up the volume but it's still too low, what should I do?
- What should I do if I can't play music on VIVE Eagle?
- Why am I getting a Wi-Fi error when trying to import media to my Android phone?
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Maintenance
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Appendix
Live streaming
VIVE Eagle lets you live stream your camera feed to your linked
YouTube® or Twitch account. While streaming, camera functions, including taking photos and recording videos are turned off.
Important: To protect the privacy of those around you, you won't be able to live stream if the capture LED is covered or if the glasses are not worn. The capture LED is a built-in privacy feature designed to let others know when you're using the glasses for live streaming.
Before starting a live stream, make sure to set up your live streaming service. For details, see Adding a live streaming account.
Important: You must have at least 50 channel subscribers to be able to live stream on
YouTube.
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Connect your
VIVE Eagle to
VIVE Connect.
For details, see Connecting and disconnecting your glasses.
-
Tap
> Live streaming.
- Select a service.
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Edit the live stream settings.
The available settings depend on the platform you're using.
Setting Description Title Set a name for your stream. Description Add a description. Privacy Set the privacy settings to limit who can view your stream. Announcement settings These settings let you get notified every time viewers interact with your stream.
- Announce tips: Choose to get notified when you receive All tips or High-value tips only.
- Announce viewer count: Get notified when you reach certain viewer count milestones.
- Announce positive reactions: Get notified when you receive positive reactions.
These settings are only available to VIVE AI Pro subscribers.
Category Set the YouTube live stream category. Audience Set the YouTube audience age restriction. Content classification labels Set the Twitch content classification label. -
Tap
Go live.
Tip:
- Keep VIVE Connect in the foreground for the best streaming quality.
- You can tap your user avatar on the upper left to watch your live stream from your selected service.
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Control the stream.
Option Description Switch the camera Tap any of the buttons to switch the camera you're using for your stream.
- Glasses camera
- Phone camera (rear)
- Phone camera (front)
Mute or unmute the stream Tap 
or 
.
Show the live comments Tap 
.
These settings are available to both VIVE AI Plus and VIVE AI Pro subscribers.
Open the announcement settings menu Tap 
.
Pause the stream. Tap
.
To continue the stream, tap Resume live streaming.
Open the sharing menu Tap 
.
- Glasses camera
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When you're done, tap
.
- Confirm the action by tapping Stop.
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