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What should I do if any of the controllers is not tracked?

Note:
To purchase additional or replacement hardware, click the Accessories tab on www.vive.com/product/. Product availability may vary; please contact customer care for concerns.
Try the following methods to troubleshoot the issue:
  • Make sure that the controller is placed inside the play area.
  • Turn the controller off and on again to reactivate the tracking.
  • Restart the SteamVR app. If you still get an error, reboot your computer and reopen the SteamVR app.

For more information, you may refer to the SteamVR Troubleshooting page.

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