What should I do if any of the controllers is not tracked?
Note:Try the following methods to troubleshoot the issue:
To purchase additional or replacement hardware, click the Accessories tab on www.vive.com/product/. Product availability may vary; please contact customer care for concerns.
- Make sure that the controller is placed inside the play area.
- Turn the controller off and on again to reactivate the tracking.
- Restart the SteamVR app. If you still get an error, reboot your computer and reopen the SteamVR app.
For more information, you may refer to the SteamVR Troubleshooting page.