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What should I do if my controller won't turn on?

Note:
To purchase additional or replacement hardware, click the Accessories tab on www.vive.com/product/. Product availability may vary; please contact customer care for concerns.
Try these troubleshooting suggestions:
  • Press and hold the System button for at least 5 seconds and see if the controller turns on.
  • Charge the controller using the other cable and adapter, and plug the adapter to a different power outlet.
  • On the SteamVR dashboard, check if the controllers are detected. If controllers are detected but the LED light is off, it may indicate an issue with the LED.
  • Check if you have a firmware update that failed. To recover from this error, see My controller won't turn on after I accidentally unplugged it during firmware update. What should I do?.
 
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