VIVE Cosmos FAQ

How do I set the audio output for VIVE Cosmos when I'm using it with VIVE Wireless Adapter?

When using VIVE Cosmos with VIVE Wireless Adapter, you can only choose VIVE Cosmos Multimedia Audio as the playback device, since it's been tested to provide better wireless audio performance.

On your computer, click the speaker icon in the Windows® system tray. Then click the arrow to see the full list of playback devices.
Select VIVE Cosmos Multimedia Audio from the menu.

Note: The menu shows audio outputs for USB and DisplayPort connections, corresponding to VIVE Cosmos Multimedia Audio and HTC-VIVE respectively. However, you can only use VIVE Cosmos Multimedia Audio as your audio output when using VIVE Wireless Adapter.

I sometimes have connectivity, audio or display issues while using the VIVE Wireless Adapter with VIVE Cosmos. What should I do?

If you experience connectivity, audio or display issues while using the VIVE Wireless Adapter with VIVE Cosmos, you need to disable USB power management.

Follow the steps below to disable USB power management.

Open VIVE Console and make sure your VIVE Cosmos is connected to the computer using the VIVE Wireless Adapter.

Note: The signal bars at the upper-right corner of VIVE Console will only show when VIVE Cosmos is connected to the computer using the VIVE Wireless Adapter.
Right-click the Windows Start button, and select Device Manager.
Under Sound, video and game controllers, find and select VIVE Cosmos Multimedia Audio.
On the menu bar, click View > Devices by connection.
Right-click Generic USB Hub > Properties.

Note: Right-click the last Generic USB Hub in the list.
On the Power Management tab, clear the Allow the computer to turn off this device to save power option.
Click OK.

Why can't VIVE Cosmos detect my USB device connected to the USB Type-C port?

For a better experience with the VIVE Wireless Adapter, the USB Type-C™ port on VIVE Cosmos is disabled when you're using the headset with the wireless adapter.

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