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Unboxing
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Getting the most out of your VR glasses
- About VIVE Flow
- About the phone controller
- Adjusting the diopter dial
- Connecting to a Wi-Fi network
- Changing boundary size
- Turning on blue light filter
- Changing preferred way to hold phone
- Turning on Passenger mode
- Mirroring your phone on VIVE Flow
- Taking screenshots and screen recordings
- Copying screenshots and screen recordings to your computer
- Copying files from your computer to VIVE Flow
- Playing videos from local storage
- Casting your screen
- Seeing real surroundings (Passthrough)
- Pairing Bluetooth devices
- Uninstalling content
- Installing system and firmware updates
- About cleaning and disinfecting VIVE Flow
- Pairing VIVE Flow with another phone
- Switching between paired phones
- Setting up and using Kiosk mode
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VIVE app
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Common solutions
- What phones can I use with VIVE Flow?
- Why can't I see anything in front of me?
- How can I optimize tracking in my space?
- What can I do if the phone controller is not responsive or lags?
- What should I do when the phone controller disappears or doesn't work in VR?
- What do I do if VIVE Flow suddenly loses power when using the phone controller as a power source?
- What does the Headset button do?
- What does the status light on VIVE Flow mean?
- Why can't I watch 360-degree YouTube videos in Phone mode?
- How do I answer my phone when using VIVE Flow?
- How do I enjoy VIVE Flow while lying down?
- My phone supports phone mirroring, why doesn't Phone mode work?
- Why can't Miracast be detected on my HTC, Samsung, or Oppo phone?
- What should I do if Phone mode crashes or doesn't work on my Xiaomi phone?
- What do I do if my VIVE Flow isn't responding?
- Why can't VIVE Flow find my phone as a Wi-Fi hotspot?
- Why can't I enable the phone controller from my phone?
- What can I do if the phone controller doesn't work?
- How do I perform a factory reset on VIVE Flow?
- How do I report an issue?
- Why can't I open Google Assistant in Phone mode?
- What should I do if I can't grant permission for Accessibility Services ?
- Where do I find the VIVE app accessibility services setting on my Samsung phone?
- What should I do if I can't play back my video from my phone?
- What should I do if I can't play back content from my OnePlus phone in Phone mode?
- Why does casting stop when I enter Kiosk mode?
- Why can't I reconnect my phone with VIVE Flow?
- Where can I find my screenshots and screen recordings?
- Why don't I see the "Special offers" popup when setting up VIVE Flow?
- Why don't I see any gifted apps in my VIVE Flow?
Setting up VIVE Flow
You'll need to use the
VIVE app to set up
VIVE Flow.
You'll start setting up
VIVE Flow on your phone and then finish setting up on the VR glasses.
- On your Android phone, download and install the VIVE app. Get it from https://vive.com/setup/flow or search VIVE on the Google Play Store.
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On your phone, open the
VIVE app
.
- In the Welcome screen, tap VIVE Flow.
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The app will walk you through in setting up the following:
- Tap Start.
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Follow the instructions on your phone and VR glasses to set up
VIVE Flow. Some things to take note while setting up:
- Keep both VIVE Flow and your phone nearby.
- When the phone is trying to pair with VIVE Flow, it may take around 20 seconds or more for the phone to find VIVE Flow. Please be patient.
- While pairing the phone to VIVE Flow, if the device name in VIVE Flow is different from the one on the phone, tap Show more. Look for your VIVE Flow in the list.
- VIVE app needs phone permissions for you to enjoy the full features of the VR glasses. In the step where you're asked to grant permissons, after tapping Grant in each box, you'll be guided on what to turn on (i.e. VIVE). After granting permission, tap the back arrow until you get back to the VIVE app.
- VIVE Flow can only connect to a Wi-Fi® network that supports Wi-Fi 802.11 a/ac/n (5 GHz band). Make sure your Wi-Fi router or phone's Wi-Fi hotspot is set to the 5 GHz band. To learn how to set your phone's Wi-Fi hotspot to 5 GHz, see Why can't VIVE Flow find my phone as a Wi-Fi hotspot? . To learn how to set your Wi-Fi router to the 5 GHz band, consult its user guide.
- When going through the setup process in the VR glasses, take note of the position of the Headset button on VIVE Flow as you'll need to press it to go to the next step. See About VIVE Flow.
Note: If you have trouble pairing the VR glasses, make sure it's connected to a power source and near your phone.
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