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< Back to FAQs list

What can I do when the status light on the headset indicates an error?

If you see that the status light is red, try these methods to resolve the issue:
  • Disconnect and reconnect the headset 3-in-1 cable on the link box.
  • Check that the cables between the link box and your computer are properly connected. Disconnect and reconnect the cables as needed.
  • Unplug and replug the power adapter into an electrical outlet to restart the link box.

For more information, you may refer to the SteamVR Troubleshooting page.