Chat service hours:
09:00 - 22:00 Eastern Time — 7 Days a Week
Closed Dec. 25th and Jan. 1st
If you are an Advantage or Advantage+ customer please email us at firstname.lastname@example.org M-F 7am – 6pm Pacific Time
Your previous service ticket number should be in your email sent from "HTC" and you will see the ticket number located in the subject field inside the blue square below.