Please Select Your Country

France
Norge
Österreich
Deutschland
Polska
België
Iceland
España
Canada
Canada - Français
Ireland
Sverige
中国
Italia
Suisse
Denmark
日本
台灣
Česká republika
Nederland
United Kingdom
Suomi
United States
Latvija
Lietuva
Lëtzebuerg
Malta
Portugal
Korea
Australia
New Zealand
Singapore
HongKong

What should I do if the headset is not tracked?

Try the following methods to troubleshoot the issue:
  • Make sure that the headset is placed inside the play area.
  • If power on the headset was disconnected and reconnected, you need to also restart the SteamVR app.
  • Try to disconnect and reconnect the HDMI cable to the HDMI port on your computer's graphic card.
  • Restart the SteamVR app. If you still get an error, reboot your computer and reopen the SteamVR app.

For more information, you may refer to the SteamVR Troubleshooting page.