Solutions and FAQs
- VIVE Streaming doesn't want to launch on my computer. What can I do?
- I've started streaming but I don't see anything in the headset except for a loading animation. What should I do?
- My computer doesn't recognize the headset and the USB icon on VIVE Streaming Hub is gray. What can I do?
- I can't get wireless streaming to work, what can I do?
- How do I show others what's inside the headset while doing wireless streaming?
- After starting my streaming session on my headset, I see a green screen. What should I do?
- VIVE Streaming can't update successfully. What should I do?
- How do I make VIVE Streaming communicate through Windows Defender Firewall?
- How do I resume playing a PC VR title?
- What should I do if I have trouble running OpenXR titles?
- Why doesn't the PC VR title launch after selecting it in the Library?
- What do I do if controllers don't work properly when streaming apps?
- Are hand tracking and VIVE Wrist Tracker supported by VIVE Streaming?
- How do I improve VIVE Streaming performance?
- I'm experiencing some content jittering when streaming, what can I do?
- The content seems to be stuttering a lot and the streaming experience is not what I was expecting. What can I do?
- How do I adjust graphic preferences for VIVE Streaming?
- Why is the GPU utilization of my PC so high when not streaming?
- When I launch VIVE Streaming on the computer, I see an error that says "No VIVE Streaming driver found." What should I do?
- I'm seeing an error "No supported GPU found", what should I do?
- In SteamVR, I see an error "Wrong video card." What should I do?
- What do the error codes and messages mean? What can I do?
What do I do if controllers don't work properly when streaming apps?
If the controls and buttons on the controllers are not working properly when streaming apps, try changing the controller option in the VIVE Streaming settings.
- In the VIVE Streaming Hub, open settings and go to VIVE Streaming.
- Under Input > Controller, check if Compatibility mode is selected or not. If Compatibility mode is selected, clear the option; if Compatibility mode is not selected, select it.
- Restart SteamVR, open the app, and check if the controllers are working properly.
- If the controllers are still not working properly, open the SteamVR settings on your computer or in VR.
- Click Controllers > MANAGE CONTROLLER BINDINGS.
- Under Manage Controller Binding For, select the app where the controllers are not working properly.
- In Active Controller Binding, click Custom > CHOOSE ANOTHER.
Select another controller binding, and then check again if the controllers work properly.
Note: We recommend restarting the app after selecting another controller binding.
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