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I sometimes have connectivity, audio or display issues while using the VIVE  Wireless Adapter with VIVE Cosmos. What should I do?

If you experience connectivity, audio or display issues while using the VIVE  Wireless Adapter with VIVE Cosmos, you need to disable USB power management.

Follow the steps below to disable USB power management.

  1. Open VIVE Console and make sure your VIVE Cosmos is connected to the computer using the VIVE  Wireless Adapter.
    Note: The signal bars at the upper-right corner of VIVE Console will only show when VIVE Cosmos is connected to the computer using the VIVE  Wireless Adapter.
  2. Right-click the Windows Start button, and select Device Manager.
  3. Under Sound, video and game controllers, find and select VIVE Cosmos Multimedia Audio.
  4. On the menu bar, click View > Devices by connection.
  5. Right-click Generic USB Hub > Properties.
    Note: Right-click the last Generic USB Hub in the list.
  6. On the Power Management tab, clear the Allow the computer to turn off this device to save power option.
  7. Click OK.
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