[问题] 下载了VIVE软件无法安装
青岛小哥2016-9-20 22:40
HTC Vive 发表于 2016-9-16 07:23
您好，很抱歉让您遇见这个问题。
想请您先试著关掉防毒软体与防火墙，再次测试看看是否可以成功下载。
SteamVR System Report created Tue Sep 20 22:39:00 2016
<Report>
SteamVR Version: 1473196558
SteamVR Date: 2016-09-07
Steam: 公开
Steam Branch:
Tracking: 无驱动
OS: Windows 7
OS Version: 6.1.0.7600
Direct Mode Vendor: NVIDIA
Direct Mode Version: 372.70
Admin: No
</Report>
<Displays>
DeviceName: \\.\DISPLAY1
DeviceDirectMode: No
DevicePrimary: Yes
DeviceRect: 2560x1440 @ (0, 0)
DeviceString: NVIDIA GeForce GTX 1080
DeviceID: PCI\VEN_10DE&DEV_1B80&SUBSYS_37021458&REV_A1
DeviceKey: \Registry\Machine\System\CurrentControlSet\Control\Video\{1F5232CB-65F4-48F7-876F-2F952B67C41A}\0000
DeviceMonitorCount: 1
Monitor 0 DeviceName: \\.\DISPLAY1\Monitor0
Monitor 0 DeviceString: ͨ�ü��弴�ü�����
Monitor 0 DeviceID: MONITOR\SAM0C4D\{4d36e96e-e325-11ce-bfc1-08002be10318}\0002
Monitor 0 DeviceKey: \Registry\Machine\System\CurrentControlSet\Control\Class\{4d36e96e-e325-11ce-bfc1-08002be10318}\0002
DeviceName: NvAPI
DeviceDirectMode: Yes
DevicePrimary: No
DeviceRect: 2160x1200 @ (0, 0)
DeviceString: NVIDIA Direct Mode
DeviceID:
DeviceKey:
DeviceMonitorCount: 0
</Displays>
<Devices>
</Devices>
<USB>
[HostController] Ó¢Ìضû(R) USB 3.1 ¿ÉÀ©Õ¹Ö÷»ú¿ØÖÆÆ÷
Manufacturer: Intel(R) Corporation, Provider: Intel(R) Corporation, 2016/2/8, 15.2.30.13
Root Hub
[Port1]
[Port2]
[Port3]
[Port4]
[HostController] Ó¢Ìضû(R) USB 3.0 ¿ÉÀ©Õ¹Ö÷»ú¿ØÖÆÆ÷
Manufacturer: Intel(R) Corporation, Provider: Intel(R) Corporation, 2016/6/20, 4.0.6.60
Root Hub
[Port1]
[Port2]
[Port3]
[Port4]
[Port5]: USB 2.0 MTT ¼¯ÏßÆ÷
[Port1]: USB 2.0 MTT ¼¯ÏßÆ÷
[Port1]: USB Composite Device (VID:28DE PID:2000), Valve Software, Lighthouse FPGA RX, LHR-90E079FF
[Port2]: USB Composite Device (VID:0BB4 PID:2C87), MMP SDK
[Port3]
[Port4]: USB Composite Device (VID:0D8C PID:0012), C-Media Electronics Inc., USB Audio Device
[Port5]: USB ÊäÈëÉ豸 (VID:0BB4 PID:2C87), HTC, HTC Vive, 207C357A5548
[Port6]: USB ÊäÈëÉ豸 (VID:28DE PID:2101), Valve Software, Watchman Dongle, 789395ECCC
[Port7]: USB ÊäÈëÉ豸 (VID:28DE PID:2101), Valve Software, Watchman Dongle, 06654550A3
[Port2]: BCM20703 Bluetooth 4.1 USB Device (VID:0BB4 PID:0306), BCM920703 Bluetooth 4.1, 807ABF4A0177
[Port3]: USB Composite Device (VID:0424 PID:274D), HTC, Hub Controller
[Port6]
[Port7]: USB Composite Device (VID:1532 PID:0038), Razer, Razer DeathAdder 1800
[Port8]: USB 2.0 ¼¯ÏßÆ÷
[Port1]: TP-LINK Wireless USB Adapter (VID:148F PID:761A), MediaTek, WiFi, 1.0
[Port2]
[Port3]
[Port4]
[Port9]
[Port10]: USB Composite Device (VID:24AE PID:4005), Rapoo, Rapoo Gaming Keyboard
[Port11]
[Port12]
[Port13]
[Port14]
[Port15]
[Port16]
[Port17]
[Port18]
[Port19]
[Port20]
[Port21]
[Port22]
[Port23]
[Port24]
[Port25]
[Port26]
</USB>
<Logs>
C:/Program Files (x86)/Steam/logs/vrserver.txt is not available.
C:/Program Files (x86)/Steam/logs/vrmonitor.txt is not available.
C:/Program Files (x86)/Steam/logs/vrclient_vrmonitor.txt is not available.
C:/Program Files (x86)/Steam/logs/vrcompositor.txt is not available.
C:/Program Files (x86)/Steam/logs/vrclient_vrcompositor.txt is not available.
C:/Program Files (x86)/Steam/logs/firmware_update.txt is not available.
C:/Program Files (x86)/Steam/logs/vrserver.previous.txt is not available.
C:/Program Files (x86)/Steam/logs/vrdashboard.txt is not available.
</Logs>
<Configuration>
Runtime Directory: F:\Program Files (x86)\Steam\steamapps\common\SteamVR\
Log Directory: C:\Program Files (x86)\Steam\logs
Config Directory: C:\Program Files (x86)\Steam\config
</Configuration>
<ConfigFile>
C:/Program Files (x86)/Steam/config/steamvr.vrsettings is not available.
</ConfigFile>
<LighthouseDB>
</LighthouseDB>
检举 回应
HTC Vive2016-9-21 18:46
青岛小哥 发表于 2016-9-20 22:40
SteamVR System Report created Tue Sep 20 22:39:00 2016
您好，我们请内部开发人员协助确认了之前您提供的log, 发现并没有308错误的问题。判断应该是因为您卸除了档案重新下载，因此log需要重新抓取，我们才能看见308错误的产生原因。还請您按照之前的LOG蒐集方式，再次蒐集LOG给我们
LogTool_1.0.0.23.zip
(629.01 KB, 下载次数: 3515)
